Policy terms for DANA and QRIS
Our Legal terms explain who may access the account, which details we collect, how payment records are matched and when an account check may be required. Access depends on local law, so you should confirm that use is permitted where you are before opening an account.
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We may compare your submitted account details with phone verification and wallet or bank records when a transaction needs review. The same policy applies whether you use DANA, OVO, GoPay, QRIS, a virtual account or bank transfer. If a payment status does not match your account
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history, keep the receipt and contact support through the account route so we can check the record against the submitted details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.